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Hybrid Retail System
for 24/7 Automated Self-Service

Meeting Demand for Instant, Convenient Access

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Digitalization and shifting customer expectations demand
convenience, speed, and instant access to products—anytime, anywhere.

24/7 Product Availability Exactly Where Customers Are

Our automated 24/7 retail system brings the point of sale to customers,

ensuring round-the-clock product availability,

and an online-style shopping experience in-store.

Flexible, Modular & High-ROI Solution

Adapts to your store size, product assortment, and operational needs

— with fast return on

investment.

Compliant & Secure

Fully compliant with fiscalisation regulations (Reg. Kassen Act),

enabling secure, legal transactions.

Why Retailers Choose Our System

24/7 Sales & Increased Revenue

Operate around the clock and serve customers anytime without increasing staff workload.

Instant Digital Fulfillment

Digital shopping experience with product pickup in under 60 seconds

— faster than any delivery service.

Reduced Labor Pressure & Lower Costs

Automation compensates for labor shortages,

enabling efficient operations with fewer resources.

Product Variety & High Capacity

Up to 1,000 SKUs Up to 10,000 total items

Handles multiple shapes, sizes, and weights Assortment changes in minutes Optimized Retail Locations Ideal for high-traffic areas and for selling branded, higher-value non-grocery items (cosmetics, electronics, daily care products, jewelry, etc.).

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Features & Capabilities

Autonomous 24/7 Operations

Self-service retail system operates independently, reducing staff workload while providing continuous product availability.

Digital & Connected Technology

E-commerce-style user interface for smooth customer experience Web-based portal for stock management and operations API support for data integration with existing systems Digital payments with secure processing – compliant with fiscalisation requirements (Reg. Kassen Act)

Tailored Integration

Seamless integration with your shop portal and floor layout

Backside restocking for minimal disruption to store operations

Safe & Compliant

Reduced risk of vandalism compared to outdoor systems

Fully compliant for 24/7 operation without walk-in restrictions

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User Experience & Technology

Intuitive Interfaces

Web-shop style experience for effortless customer navigation; mobile app coming soon.

Flexible Payment & ID Options

Supports PIN, digital payments (Apple Pay, Google Pay),

and optional e-card or digital ID functions.

Customizable Branding

UI can reflect store colors, logos, categories, and promotions. Independent updates maintain your brand identity.

Centralized Portal & Analytics

Manage all inventory and transactions from a single portal API-enabled data exchange for analytics, sales tracking, and operational insights

Products

Our modular systems for sales, storage, and dispensing — flexible, fully digital, and seamlessly integrated for 24/7 retail.

RW24 Shelf

RW24 Shelf

Modular & Semi-Automatic Shelving System for 24/7 Operation

Product Variety

Handles products of different shapes, sizes, and weights (up to 250mm / 1,000g)

High Capacity

Up to 1,000 SKUs

Up to 10,000 total items (depending on product size)

Customized to Fit the Store

Modular and expandable according to product range and required capacity

Conveyor technology allows shelves to be positioned further back or on different levels of the shop

RW24 Terminal

Directly Connected to the Dispensing Robot

Product Handling

Receives products from RW Shelf System or other dispensing technology

Integration with your shop portal for seamless stock and sales management Tailored setup on-demand for your store

Direct Sales & Pickup

Autonomous operation with real-time data exchange with your store system

RW24 Terminal
RW24 Classic

RW24 Classic

Compact Solution with Integrated Shelf System

Sales & Pickup

Supports approximately 100 different products Secure self-service pickup lockers for fast, autonomous customer access

Tailored & Integrated

Seamless integration into the shop portal Back-of-shop restocking for smooth operations

Connection & Integration

All-in-one system combining direct sales and pickup service

15 Years of “Instant Convenience” & Self-Service Retail Tech

Development, production, and data management are 100% in Europe.

Bespoke Industry Solutions

Tailored technology combining functionality, efficiency, and market visibility.

Proven Track Record

Extensive experience in retail sectors such as non-grocery retail, daily care, electronics, hospitality, IT hardware management, and digital payment solutions.

Hardware & Software in One Unit

Complete end-to-end solutions from a single manufacturer, with a strong focus on seamless integration into existing systems (software and processes).

Products

RetailWindow24 FlexCo

Stutterheimstraße 16-18/3/22, 1150 Wien

Interested in a product?

Fill out the form and our team will contact you shortly to discuss a tailored solution for your location.