Products
- RetailWindow24
- RetailWindow24 Terminal
- RetailWindow24 Shelf
- RetailWindow24 Compact
- RetailWindow24 Classic
About RetailWindow24
RetailWindow24 – 24/7 self-service retail at your customers’ vicinity. RetailWindow24 creates a hybrid retail channel between e-commerce and brick-and-mortar: digital UX with instant product availability in under 60 seconds.
Highlights & Benefits
- 24/7 direct sales & pickup – sell and hand out products around the clock, independent of opening hours.
- Hybrid retail channel – between online shop and physical store, directly on your shop front.
- Wide product range – (almost) any non-food product: daily care, cosmetics, jewellery, confectionery, small electronics, consumables, and more.
- Relief for staff – automation supports labour-intensive tasks and helps cope with staff shortages.
- Tailored & integrated – seamless integration into the shop’s portal/front; restocking from the backside (inside the shop).
- Digital UX & payments – webshop-like user interface, card & wallet payments (e.g., Apple Pay, Google Pay).
- Analytics & operations portal – stock management, transaction data, alerts/notifications and analytics for optimisation.
- Versatile verticals – tobacconists (Trafik), pharmacies, daily care, cosmetics, optics, acoustics and other non-food retail.
- 100% made in Europe – development, production and data management in Europe.
Product Overview
RetailWindow24 Terminal
Portal-integrated terminal for direct sales and pickup, with large touchscreen, cashless payments and optional ID/e-card reader. Can be connected to RetailWindow24 Shelf or to dispensing robots via WWKS2/API.
RetailWindow24 Shelf
Semi-automatic, modular shelf system as an alternative or complement to a dispensing robot. High variety (up to ~1,000 different products; formats ~45–250 mm, up to 1,000 g), high capacity (up to 10,000 items, depending on products and size) and small footprint from ~6 m². Self-learning logic and an operator portal (CMS) with real-time analytics. Twin and multi-row setups possible.
Price indicator: from €21,900 (net).
RetailWindow24 Compact
Compact duty / service display for locations that need information and simple handover outside opening hours. Optional pass-through/prescription slot, intercom and bell. Durable stainless-steel design, lockable pass-through and privacy glass. Expandable with payment and ID modules.
Price indicator: from €5,900 (net).
RetailWindow24 Classic
Compact solution combining direct sales (approx. 90 different products) with virtual pickup lockers (~5–10). Custom-made and fully integrated into the shop portal.
Software
Webshop-like User Experience
- Checkout like an online shop; dispensing or pickup in 30–60 seconds.
- Product descriptions, multilingual support and intuitive menus.
- Dynamic pricing & cart with consolidated checkout.
- Each reserved/bought item is instantly available on-site—faster than delivery.
Payments
- Cash, cards, QR, Apple Pay, Google Pay, etc.
- Secure transactions with protection of customer data.
Central Portal & Operations
- Inventory (RetailWindow24 WMS or via WWKS2), synchronised data.
- Remote monitoring, energy options, alerts/notifications.
- Analytics/controlling; live operations & transaction journals.
Data & System Connectivity (excerpt)
Pharmacy WMS / Systems
AVS Apoverlag · Sanodat AS 400 · Kwizda Apotronic · ADG (Phoenix) · Noventi / Pharmasoft – AwintaOne · CGM Lauer Fischer Winapo · ADV Gawis · Deos Secret · Prisma Daten System Aposoft · Pharmatechnik IXOS · Optipharm Plus · ApoSoft Prisma Datensysteme
Compatible Robots (WWKS2)
BD Rowa Vmax/Smart · Gollmann Rapid · Knapp/Apostore A1000/A2000/A300 · RIEDL Phasys · KLS Pharma Robotics (Solo/Twin/Slimline/Quattro) · Swisslog · Willenbach · Pharmatek · Mach4 · GPI PCS · MediTech · Capsa Healthcare · Pharmax · Phabot Pharmacy Solutions · Label Automation · etc.
Company & Contact
TobaccoShop24 GmbH — Austrian quality provider for 24/7 vending & dispensing technology tailored to non-food retail and pharmacies. 100% in-house development (hardware & software); production incl. Vienna; technical support in Central Europe and selected markets.
Contact: +43 1 942 4169 · info@retailwindow24.com