RetailWindow24 – 24/7 Self-Service Retail & Pickup for Your Shop

RetailWindow24 is a digital vending and dispensing system that turns your shop into a 24/7 access point for non-food products—combining webshop-like UX, digital payments, inventory and a central operations portal.

Data & connectivity: WWKS2/API interfaces to pharmacy WMS and other retail systems (e.g., AVS, Sanodat, Kwizda, ADG/Phoenix, Noventi/AwintaOne, CGM Lauer Fischer, ADV Gawis, Deos Secret, Prisma/Aposoft, Pharmatechnik IXOS, Optipharm Plus) and to dispensing robots (BD Rowa, Gollmann, Knapp/Apostore, RIEDL Phasys, KLS Pharma Robotics, Swisslog, and more). 100% made in Europe.

Products

  • RetailWindow24
  • RetailWindow24 Terminal
  • RetailWindow24 Shelf
  • RetailWindow24 Compact
  • RetailWindow24 Classic

About RetailWindow24

RetailWindow24 – 24/7 self-service retail at your customers’ vicinity. RetailWindow24 creates a hybrid retail channel between e-commerce and brick-and-mortar: digital UX with instant product availability in under 60 seconds.

Highlights & Benefits

  • 24/7 direct sales & pickup – sell and hand out products around the clock, independent of opening hours.
  • Hybrid retail channel – between online shop and physical store, directly on your shop front.
  • Wide product range – (almost) any non-food product: daily care, cosmetics, jewellery, confectionery, small electronics, consumables, and more.
  • Relief for staff – automation supports labour-intensive tasks and helps cope with staff shortages.
  • Tailored & integrated – seamless integration into the shop’s portal/front; restocking from the backside (inside the shop).
  • Digital UX & payments – webshop-like user interface, card & wallet payments (e.g., Apple Pay, Google Pay).
  • Analytics & operations portal – stock management, transaction data, alerts/notifications and analytics for optimisation.
  • Versatile verticals – tobacconists (Trafik), pharmacies, daily care, cosmetics, optics, acoustics and other non-food retail.
  • 100% made in Europe – development, production and data management in Europe.

Product Overview

RetailWindow24 Terminal

Portal-integrated terminal for direct sales and pickup, with large touchscreen, cashless payments and optional ID/e-card reader. Can be connected to RetailWindow24 Shelf or to dispensing robots via WWKS2/API.

RetailWindow24 Shelf

Semi-automatic, modular shelf system as an alternative or complement to a dispensing robot. High variety (up to ~1,000 different products; formats ~45–250 mm, up to 1,000 g), high capacity (up to 10,000 items, depending on products and size) and small footprint from ~6 m². Self-learning logic and an operator portal (CMS) with real-time analytics. Twin and multi-row setups possible.

Price indicator: from €21,900 (net).

RetailWindow24 Compact

Compact duty / service display for locations that need information and simple handover outside opening hours. Optional pass-through/prescription slot, intercom and bell. Durable stainless-steel design, lockable pass-through and privacy glass. Expandable with payment and ID modules.

Price indicator: from €5,900 (net).

RetailWindow24 Classic

Compact solution combining direct sales (approx. 90 different products) with virtual pickup lockers (~5–10). Custom-made and fully integrated into the shop portal.

Software

Webshop-like User Experience

  • Checkout like an online shop; dispensing or pickup in 30–60 seconds.
  • Product descriptions, multilingual support and intuitive menus.
  • Dynamic pricing & cart with consolidated checkout.
  • Each reserved/bought item is instantly available on-site—faster than delivery.

Payments

  • Cash, cards, QR, Apple Pay, Google Pay, etc.
  • Secure transactions with protection of customer data.

Central Portal & Operations

  • Inventory (RetailWindow24 WMS or via WWKS2), synchronised data.
  • Remote monitoring, energy options, alerts/notifications.
  • Analytics/controlling; live operations & transaction journals.

Data & System Connectivity (excerpt)

Pharmacy WMS / Systems

AVS Apoverlag · Sanodat AS 400 · Kwizda Apotronic · ADG (Phoenix) · Noventi / Pharmasoft – AwintaOne · CGM Lauer Fischer Winapo · ADV Gawis · Deos Secret · Prisma Daten System Aposoft · Pharmatechnik IXOS · Optipharm Plus · ApoSoft Prisma Datensysteme

Compatible Robots (WWKS2)

BD Rowa Vmax/Smart · Gollmann Rapid · Knapp/Apostore A1000/A2000/A300 · RIEDL Phasys · KLS Pharma Robotics (Solo/Twin/Slimline/Quattro) · Swisslog · Willenbach · Pharmatek · Mach4 · GPI PCS · MediTech · Capsa Healthcare · Pharmax · Phabot Pharmacy Solutions · Label Automation · etc.

Company & Contact

TobaccoShop24 GmbH — Austrian quality provider for 24/7 vending & dispensing technology tailored to non-food retail and pharmacies. 100% in-house development (hardware & software); production incl. Vienna; technical support in Central Europe and selected markets.

Contact: +43 1 942 4169 · info@retailwindow24.com

5 Retail Trends Driving Revenue Growth in 2026

January 10, 2026

RetailWindow24 automated retail system

Retail is evolving rapidly. Rising labor costs and growing demand for convenience are squeezing margins, forcing stores to rethink operations. Studies show that self-service technologies can reduce labor costs by up to 25–30% (iViewTouch, 2025).

At the same time, the global automated retail market is projected to more than double by the mid-2030s (Global Growth Insights, 2025).

In 2026, retailers who embrace automated retail systems, self-service kiosks, and digital retail solutions will be best positioned to reduce costs, increase revenue, and meet modern customer expectations.

Below are five key retail trends shaping revenue growth next year — with examples:

1) Automation Becomes Essential for Retail Efficiency

Automation is no longer optional. Self-service kiosks, automated point-of-sale systems, and unattended retail formats are now standard in competitive stores.

RetailWindow24’s high-capacity, modular solutions let retailers operate 24/7, scale product offerings, and free staff from routine tasks. For example, a store using automated kiosks for quick-pick items like chocolates, daily care products, or small electronics can serve multiple customers serve multiple customers simultaneously without adding staff, allowing employees to focus on customer service, upselling, or restocking high-demand items.

2) 24/7 Availability Meets Customer Expectations

Consumers increasingly expect instant access to products outside traditional store hours, particularly in high-traffic locations. Retailers offering round-the-clock service can improve customer loyalty and increase revenue.

With RetailWindow24, stores can provide fully autonomous 24/7 operations, allowing customers to shop anytime while staff remain focused on in-store support.

3) Real-Time Inventory Automation Supports Profitability

Real-time stock tracking and automated restocking are critical for optimizing assortment, reducing waste, and responding to demand spikes.

For example, the global non-food retail automation market continues to grow strongly, and the pet products market alone is expected to reach $350 billion by 2027 (Grand View Research, 2025).

By integrating inventory portals and APIs, RetailWindow24 provides actionable insights and helps ensure shelves remain stocked efficiently to meet demand.

4) Self-Service Experiences Boost Conversion and Satisfaction

Modern shoppers increasingly prefer self-service interactions, from digital checkout to automated product pick-up. This improves speed, satisfaction, and throughput in-store.

RetailWindow24 enables e-commerce-style self-service kiosks and pick-up services, giving customers a seamless, fast shopping experience while increasing conversion rates and reducing queues.

5) Modular Systems Drive Flexibility and Growth

Retailers need systems that adapt quickly to changing product ranges and seasonal trends. Modular shelving and automated kiosks allow fast assortment updates and expansion into non-food categories, such as cosmetics, coffee pods, pet products, and daily care items.

RetailWindow24’s modular solutions provide this flexibility without major operational disruptions, enabling stores to unlock new revenue streams and meet evolving customer preferences.

Position Your Store for Growth in 2026

Retailers embracing self-service retail solutions, automated retail systems, and digital retail technology are better positioned to grow revenue and reduce costs in 2026.

RetailWindow24 supports retailers with high-capacity, 24/7 automated systems that integrate seamlessly into existing operations and help unlock new revenue opportunities across traditional and emerging product categories.

👉 Ready to explore how automation can drive revenue in your store? Contact us today to find a solution tailored to your business.

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5 Retail Trends Driving Revenue Growth in 2026 | RetailWindow24 – 24/7 Smart Vending & Pickup for Retail