Myths about automation
In der heutigen Welt erwartet der Verbraucher ein nahtloses Verkaufserlebnis von Anfang bis Ende. Und dank des rasanten Wachstums des E-Commerce sind Kunden für ihre Einkäufe nicht mehr auf den stationären Handel beschränkt, sondern fragen nach Automaten Strategie.
73% of consumers prefer that local retailers use automation instead of staff in at least one area of the shopping experience
79 % of consumers are already making purchases directly from their mobile devices
44 % of consumers want an automated tool to check product information or inventory, even if it means waiting a few seconds for a response.
While automation combined with intelligent vending management software has its advantages, there are some common misconceptions that may be holding a company back from embracing it fully
Let’s take a look at some of these myths and see why they might be holding back:
Automation replaces human jobs
While technology can substitute certain tasks, it can also create new job opportunities and enhance existing ones by freeing up time for higher-level tasks.
Automation is expensive
Automation can actually save companies money in the long run by increasing efficiency and reducing manual errors. Automation is often viewed as an expensive undertaking, but when done properly the cost of automation is less than the amount you could lose by failing to automate.
Automation is only for big companies
Automation is not limited to just large companies, and small and medium-sized businesses can also benefit from it. Automation can help improve efficiency, and increase productivity, regardless of the size of the company. By leveraging the right automation tools, small businesses can stay competitive and scale their operations more easily. Furthermore, automation is very efficient as CAPEX and with the right planning, can be easily financed by banks.
Automation eliminates creativity
Automation can actually enhance creativity by freeing up time for more strategic and innovative thinking.
Automation is difficult to implement
While implementing automation can require some effort, it can also be a straightforward process with the right tools and support.
Automation lacks empathy
Automation can be designed to provide empathetic experiences, such as using conversational AI to support customer service.
It is important to understand the true capabilities and limitations of automation, as well as its potential benefits, in order to make informed decisions about its use in various industries.