retailwindow24 – 24/7 Direct Sales & Pickup for Pharmacies

retailwindow24 is a digital vending and dispensing system that turns your pharmacy into a 24/7 access point—complete with webshop-like UX, digital payments, inventory, duty/on-call display, and integrations to pharmacy systems.

Data & connectivity: WWKS2/API links to WMS (e.g., AVS, Sanodat, Kwizda, ADG/Phoenix, Noventi/AwintaOne, CGM Lauer Fischer, ADV Gawis, Deos Secret, Prisma/Aposoft, Pharmatechnik IXOS, Optipharm Plus) and robots (BD Rowa, Gollmann, Knapp/Apostore, RIEDL Phasys, KLS Pharma Robotics, Swisslog, and more). 100% made in Europe.

Products

  • retailwindow24
  • retailwindow24 Terminal
  • retailwindow24 Shelf
  • retailwindow24 Compact
  • retailwindow24 Classic

About retailwindow24

retailwindow24 – best service for your customers, 24/7. retailwindow24 supports your pharmacy in becoming a 24/7 access point for care—faster than any online pharmacy.

Highlights & Benefits

  • 24/7 direct sales with no opening-hour limits—convenient and discreet.
  • 24/7 pickup for pre-orders (incl. e-prescriptions) via pickup code.
  • Duty/on-call display—remotely configurable at any time.
  • Fully digital: webshop UX, inventory, and interfaces to pharmacy systems.
  • Night-service pass-through (optional) with hatch, bell, intercom, payment terminal, etc.

Benefits for Customers & Your Pharmacy

  • Revenue growth through 24/7 sales and order-&-collect.
  • Strengthen your local position—faster and more convenient than delivery.
  • Huge product flexibility (supports most product types; swift assortment changes).
  • More time for counseling thanks to self-service pickups.
  • Simple, intuitive software (UX) with remote maintenance.
  • Analytics & integrations—optimize assortment; link WMS/journals.
  • Documentation & compliance—privacy and reporting requirements covered.
  • 100% made in Europe with regional service & support.
  • Versatile use: pharma, cosmetics, optics, acoustics, etc.

E-Prescription & Process

Receive OTC and prescription orders centrally, process electronic payments, label and store items in the unit, and enable 24/7 pickup at the terminal using a pickup code. Counseling for Rx products is mandatory.

Product Overview

retailwindow24 Terminal

Portal-integrated with direct access to the pharmacy storage robot via WWKS2 (API) and conveying. Direct sales & pickup, large touchscreen, cashless payments, optional e-card and scanner. Seamless workflows and ERP/WMS connectivity.

retailwindow24 Shelf

Semi-automated, flexible shelf system as an alternative to a dispensing robot. High variety (up to ~1,000 products; formats ~45–250 mm, up to 1,000 g), small footprint (from ~6 m²), self-learning, operator portal (CMS) with real-time analytics. Variants and twin setup possible.

Price indicator: from €21,900 (net).

retailwindow24 Compact

Compact duty/on-call display with optional pass-through/prescription slot, intercom and bell. Durable stainless-steel design, lockable pass-through, privacy glass. Expandable with payment and e-card.

Price indicator: from €5,900 (net).

retailwindow24 Classic

Compact solution for direct sales (~90 different products) plus virtual pickup lockers (~5–10). Custom-made and portal-integrated.

Software

Webshop-like User Experience

  • Checkout like an online shop; dispensing in 30–60 seconds.
  • Product descriptions, multilingual, intuitive menus.
  • Dynamic pricing & cart, consolidated checkout.
  • Each reserved/bought item is instantly available—faster than delivery.

Payments

  • Cash, cards, QR, Apple Pay, Google Pay, etc.
  • Secure transactions protecting customer data.

Central Portal & Operations

  • Inventory (retailwindow24 WMS or via WWKS2), data sync.
  • Remote monitoring, energy options, alerts/notifications.
  • Analytics/controlling; live operations & transaction journals.

Data & System Connectivity (excerpt)

Pharmacy WMS / Systems

AVS Apoverlag · Sanodat AS 400 · Kwizda Apotronic · ADG (Phoenix) · Noventi / Pharmasoft – AwintaOne · CGM Lauer Fischer Winapo · ADV Gawis · Deos Secret · Prisma Daten System Aposoft · Pharmatechnik IXOS · Optipharm Plus · ApoSoft Prisma Datensysteme

Compatible Robots (WWKS2)

BD Rowa Vmax/Smart · Gollmann Rapid · Knapp/Apostore A1000/A2000/A300 · RIEDL Phasys · KLS Pharma Robotics (Solo/Twin/Slimline/Quattro) · Swisslog · Willenbach · Pharmatek · Mach4 · GPI PCS · MediTech · Capsa Healthcare · Pharmax · Phabot Pharmacy Solutions · Label Automation · etc.

Company & Contact

TobaccoShop24 GmbH — Austrian quality provider for 24/7 vending & dispensing technology tailored to pharmacies. 100% in-house development (hardware & software); production incl. Vienna; technical support in Central Europe and selected markets.

Contact: +43 1 942 41 69 0 · info@retailwindow24.com

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Site language: English
Contact us

Imprint

Pursuant to Section 24 (3) of the Austrian Media Act (Mediengesetz)

Medieninhaber und Herausgeber

RetailWindow24 FlexCo

Kaiserstraße 63, 1070 Wien

VAT ID:ATU81096608
Company register number:FN 634905 i
Phone:+43 1 239 95 110
IBAN:AT98 1200 0100 4282 8128
BIC:BKAUATWW

Disclosure

Pursuant to Section 25 (4) of the Austrian Media Act

The website retailwindow.com is the online presence of RetailWindow24 FlexCo and provides information about its services and products.

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retailwindow24 – 24/7 Direct Sales & Pickup for Pharmacies